Vietnam Travel Guide, Restaurants, Hotels, Bars, Beaches, Tourists Information

Address: 44B Ly Thuong Kiet, Hoan Kiem
Phone: (84-4) 934.3343
City: Hanoi, Vietnam

The luxurious 5-star Melia Hanoi is located right in the city center of Hanoi, inside the diplomatic and financial district and close to main tourist attractions, entertainment and shopping areas: Most ministries and embassies are located within 1 km distance.

Direction

From AirPort:   International Airport, turn right and go straight to Bac Thang Long – Noi Bai highway, Xuan Thuy Road, Kim Ma Road, Nguyen Thai Hoc Street, Phan Boi Chau Street, Hai Ba Trung Street, Tho Nhuom Street, Ly Thuong Kiet Street, Melia Hanoi Hotel.   By taxi: Call 8555555/8568686/8241999/8252525. Cost is about $10-25  From Railway station By car: Drive to Tran Hung Dao Street, turn left on the first conner, turn right on Ly Thuong Kiet Street

Amenities

Airport meeting and pick up service Rooftop Heliport Banquet & Meeting Facilities Business centre 24 Hour Housekeeping Baby-sitting service Daily newspaper Baggage storage Doctor on call Wheelchair available on request Foreign currency exchange 24 hour room service 5 level parking Lot for 250 cars Gift Shops Laundry & Dry Cleaning Service Swimming Pool Fitness Centre Massage Service Hi speed Internet Wireless Broadband Internet

Policies

Children policy: accommodation No additional charge (room only) for children up to 12 years of age sharing room with parents without extra bed. Extra bed is chargeable at above indicated rate. Children policy: meals 50% discount on buffet meals only for children below 12 years of age. Check-in time is 13.00 hours and check-out time is 12 noon. Reservations will be held till 18.00 hours only, unless guaranteed by Credit Card or advanced deposit. Group Concession Policy For every 10 paying rooms, one complimentary room, up to a maximum of two complimentary rooms to be accorded for the use of the tour leader. Deposit – Billing Procedures For all groups, prepayment is required as per the following schedule: * 25% deposit on the total accommodation charges at least 30 days prior to the group’s scheduled arrival, ** 50% deposit on the total accommodation charges at least 14 days prior to the group’s scheduled arrival together with the preliminary rooming list, *** The balance of charges should be settled before the group’s departure. The Hotel reserves the right to release all rooms not guaranteed by the deposits on above-mentioned dates, unless separate written agreements have been made. Group Rooming list / Release Period For all groups, a complete Rooming List must be received by the Hotel at least 7 days prior to the group’s scheduled arrival and must include flight information and meal requirements. The Hotel reserves the right to release all rooms, if this requirement is not met. Cancellation / No – show Charges For guaranteed FIT reservations, there will be no cancellation charges, if a written notice is provided at least 72 hours prior to arrival date. Any FIT reservations cancellations within 72 hours to arrival date (with or without written notice) or in the event of a no-show, one night’s contract rate will be charged. For all groups, a written notice must be received by the Hotel at least 14 days prior to the group’s scheduled arrival. If this written notice is not received within the time limit stated or in the event that there is no-show from the group, the deposit will be forfeited automatically. Credit facilities In the event you may choose to establish credit facilities with MELIA HANOI, an application form for credit facility for approval is available upon request. Payment In case you do not have existing credit facilities with MELIA HANOI, payment in full for all charges in cash, by credit card (MELIA HANOI accepts American Express, Visa, Mastercard, Diners Club and JCB Card), bank draft certified by the bank or by money transfer in US Dollars must be settled before check-in, unless separate credit agreement has been made between both contracting parties. Please take note that if you have credit facilities with the Hotel, payment in full has to be settled within 60 days after check-out. MELIA HANOI is entitled to charge you a 2% (two percent) late payment fee on due amounts in US Dollars, in case the payment due to the Hotel is late (outstanding not settled within 60 days agreed by both contracting parties).MELIA HANOI reserves the right to adjust rates agreed within the contract period in the event of tax alterations by the Government and service charge amendment.